Membership Terms and Conditions
The monthly fee is $100 plus a one-time enrollment fee of $50. The enrollment fee is only paid once as long as the membership remains current.
The $100 monthly fee is applied as a credit towards any service. Any unused credit may roll over to the next month for a period of 90 days or $300, after which time the wallet balance will automatically reset. Any unused credit at that point will be unable to be redeemed or refunded.
All Artavi memberships are for a 12 month minimum term which renews automatically after the 12 month term. In order to cancel after the minimum term has been completed, a 30 day written cancellation notice must be given. During your term, you may cancel your membership only in the event that you permanently relocate your residence more than 25 miles away from your original residence or your physician certifies that you are unable to receive the services. All cancellation requests MUST be accompanied by written proof of relocation or a physician’s statement that you can no longer receive the services. If a cancellation is requested during the term and no proof of the above is given, a $350 short term cancellation fee will apply.
Membership pricing, promotions, and offers are non-transferable and are for the member's use only.
Membership pricing cannot be applied on top of any Artavi specials or flash sales. But member pricing may be applied to any vendor discounts or gift cards (ie Alle, Aspire Rewards, Botox gift cards run by Allergan).
Monthly membership dues cannot be paid for by a vendor's loyalty program such as Alle or Aspire Rewards. However, if for example, a member purchases Botox, they will get the member rate plus they can apply any Alle points.
Any accrued money in the patient wallet must be used within 30 days of cancellation after which any money in the wallet will automatically be zeroed out.
If a membership account is past due for more than 10 days, there will be another $50 re-enrollment fee applied. This includes any member whose credit card on file has expired or has insufficient funds and the correct credit card is not given within the 10 days.
Membership fee cannot be offset by any in store credit and must be paid by Visa/Mastercard/Amex/Discover.
Memership funds, the balance of a member's virtual wallet, cannot be transferred to another member's virtual wallet.
Particular appointment availability is not guaranteed.
Membership payments already made are non-refundable.
Artavi Med Spa reserves the right to collect at any time any delinquent or outstanding balance(s) that has not been paid for any services provided or monthly payments owed. For purposes of identification and billing, you agree to provide the Franchisee with current, accurate, complete, and updated information including your name, address, telephone number, and applicable payment data. You agree to notify the Franchisee promptly of any changes in your information, including your payment data.